eva_smuttpup
01/08/26 03:55AM
Error when trying to upload video
"Filetype not allowed. The admin is accepting complaints regarding this right now.


An error occured. The image could not be added because it already exists or it is corrupted."

i'm trying to upload a 13 second mp4 that isn't on here, i don't know why it's giving me this error.
Booru_Feed
01/08/26 06:48AM
I personally have never had this problem before but maybe it is a problem related to the MIME type of the file. The video can have a MIME type of video/quicktime even though the extension is .mp4 and the website only accepts video/mp4. Try running the video through some online converter to mp4, it helped me on another site
eva_smuttpup
01/08/26 07:09AM
i did that and ran it through mimetype.io and it said video/mp4, still isn't working :sob:
Booru_Feed
01/08/26 08:05AM
Wait, how are you able to upload videos if you don't even have access to it because you have to upload a dozen photos first to unlock the feature. Are you trying to upload a video file using the "Upload" button?
eva_smuttpup
01/08/26 09:07PM
my apologies i had no idea, the button was just taking me to the account page so i thought the regular upload button would work. thank you so much for your help!!! :3
Booru_Feed
01/08/26 09:30PM
No problem. It's terribly unintuitive, I agree. It should be better explained imo. For example instead of redirecting to the profile page it should display a message explaining what needs to be done to unlock video uploading
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